FAQ
The Answers You Need
Delivery and Postage
Free delivery for UK orders over £25
World wide delivery available
Shipping calculated at checkout.
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Returns
I really hope you are happy with your purchase and although I hope you don't need to return an item I understand that sometimes you may change your mind. Apart from commissioned or bespoke items if you make email contact within 14 days of delivery a refund or exchange can be arranged.
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Return your items in good condition, ideally in the original packaging and use an insured method of despatch and obtain proof of posting. I can’t accept liability for returned goods being lost or damaged in transit. Please note I'm unable to offer free returns at this time.
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Commissioned or bespoke items
For commissioned or bespoke items once payment has been taken the piece cannot be cancelled. Therefore, please contact me to discuss your requirements. I will work with you to make sure you are happy with the piece. However, with commissions or bespoke items all sales are final and a refund will not be given unless faulty.